Personal data is information or assessments that may be linked to you as an individual, and may include:
personal identity number
1. About Viasea Shipping AS
Viasea Shipping is a short sea shipping business that develops and offers sea freight logistics services and has a fixed schedule between Oslo and Rotterdam.
Viasea is a subsidiary company of the ColliCare Group, which has its headquarters in Norway, as well as a number of subsidiaries in Sweden, Denmark, the Netherlands, Germany, Lithuania, Turkey, Italy, China and India, in addition to a network of agents across much of the world.
Viasea is aimed at business customers.
Below, “Viasea” is used as a collective term for all of the companies in the group.
2. Framework for the processing of personal data
Viasea seeks to process personal data in compliance with the Norwegian Act relating to the processing of personal data (the Personal Data Act), which constitutes the key source of Norwegian legislation for the protection of privacy.
Personal data is gathered when necessary in order to fulfil the tasks and services Viasea has committed to undertake to fulfil the customer relationship, and that are necessary to perform pursuant to statutory provisions, public regulations and/or special agreement with the customer.
All processing of personal data is based on a customer relationship and/or consent from the customer/interested party.
3. What personal data we process and why
Viasea processes personal data in order to fulfil its obligations towards the customer and to manage the customer relationship in the best possible manner, as well as to comply with statutory requirements.
In practice Viasea uses the personal data in connection with customer follow-up and marketing.
4. Personal data and third parties
Viasea employs different logistics systems to manage logistics services and customer relationships - transfer between the various systems/data processors that are used internally is not considered a disclosure of data.
If there is a statutory duty to disclose information to public authorities, personal data will be handed over in compliance with the authorities' requirements – for example customs clearance.
5. Group customer register Viasea is subsidiary company of the ColliCare Group, which has several subsidiaries that all have access to a common customer database. This is with the aim of providing customers with the best possible provision of logistics services and solutions across both subsidiaries and national borders.
6. Customer service and marketing
From time to time Viasea provides information about its services and products to customers and stakeholders who have consented to receive information from us.
Upon receipt of such marketing communications from us, either by e-mail or text message, the customer will have the opportunity to unsubscribe from the service.
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This gives us the opportunity to obtain an overview of the customer's current logistics activities and to maintain the customer relationship in the best possible way. Many websites do not work properly if cookies are not accepted.