Unfortunately accidents do occur, and sometimes a claim is inevitable.
Viasea wishes to assist you as efficient as possible, and therefore ask you to alert us immediately after an incident has occurred.

Either send us an e-mail: or use the form below:


We need the following information:

Container number
Seal number
Sailing, booking or Sea WayBill no.
Company name*
Mobile no.*
Relevant links
Bunker surcharge
Rate inquiry
Public holidays
Terms & phrases
Currency converter
Freight insurance
Dangerous goods
Incoterms 2010

How to claim

Relevant links for claims

Viasea Shipping AS
Solgaard Skog 144,
N-1599 Moss
VAT: NO 984 060 386
Tel: +47 69 25 70 00
Viasea Shipping AS
Plaza 4
NL-4782 SK, Moerdijk
VAT: NO 984 060 386
Tel; +47 69 25 70 00
Viasea Shipping AS
Vålerveien 165
N-1599 MOSS
Tel: +47 69 25 70 00

Viasea Shipping AS
Middenweg 35
NL-4782 PP Moerdijk
Tel; +31 (0) 629006969